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Gift card

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Send the perfect Gift for any occasion…

Our unique Gift cards have a range of exciting features that make a great present for any occasion!

Create and send a tailor made Gift card which the recipient will receive by email and can only be spent on our Online store.

Create your own personal message for that special someone.

No delivery charges as your gift card will be sent via email.

Automatic notification when your recipient uses your gift card

Let you choose a set delivery date (up to one year) for your recipient to receive your gift card

Gift card valid for up to 12 months after purchase.

Choose any amount you would like to send your recipient (Great British Pounds)

Product Description

Send the perfect Gift for any occasion...

Our unique Gift cards have a range of exciting features that make a great present for any occasion!

  • Create and send a tailor made Gift card which the recipient will receive by email and can be spend on our Online store.
  • Create your own personal message for that special someone.
  • No delivery charges as your gift card will be sent via email.
  • Automatic notification when your recipient uses your gift card
  • Let you choose a set delivery date (up to one year) for your recipient to receive your gift card
  • Gift card valid for up to 12 months after purchase.
  • Choose any amount you would like to send your recipient (Great British Pounds)

Delivered by Email

We know how important it is that your gift card arrives on time for that special occasion, so here are a few tips for sending success!

  • Please enter the recipients email address with care to avoid typing errors.
  • Use a recognisable name so that the recipient can clearly identify who has sent the gift card.
  • Generally gift cards should arrive within 30 minutes of being ordered. You can also specify a delivery date up to 1 year in advance of the purchase date. The gift card will be delivered after 8.00am on the specified day.

How do I order a Gift card?

  • Visit our Gift cards page found under “Shop Online”
  • Select the desired gift amount (choose any amount), add in the recipient details and add an optional gift message.
  • Choose a delivery date – you can schedule your Gift card to be sent up to 1 year in advance.
  • Click the Add to Basket button. The Gift card will be added to the My Cart total at the top right hand corner of the site.
  • If you'd like to order another Gift card, complete the order form again page and click the Add to Basket button.

This Robinson Garden Limited (“This Works”, “Our”, “We” or “Us”)
All our usual terms and conditions and policies apply to Gift Card/s (also referred to as Gift Vouchers). These terms and conditions will also apply to the purchase and redemption of our Gift Certificates available at www.RobinsonGarden.co.uk (‘Website’)
1. Rules
1.1 The use of gift vouchers fall under the following terms and conditions:
• In order to purchase a Gift card, you can either register an account with us through our Website or make your purchase online as a guest.
• Gift card ordered through our Website will be delivered automatically by electronic means to the email address you specify at the time of order. We do not send out physical versions of our gift cards. Our Gift cards include unique numbers and configurable patterns.
• Our Gift cards must be redeemed on our Website, as full or part payment of products from our Website. A Gift card cannot be used to purchase a further Gift card.
• When ordering a Gift card, you should ensure to enter the recipient’s email address correctly. We cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient uses the Gift card.
• Site offers and promotions (including gifts with purchase and discounts) do not apply when purchasing gift vouchers.
• All Gift cards expire 12 months from the date of issue.
• Gift cards cannot be exchanged for cash.
• Gift cards may only be redeemed against products purchased in the same currency as the Gift card.
• Where Products purchased online with a Gift card are returned, monies owing will be refunded by a Gift card.
• We are not responsible if a Gift Certificate is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.
1.2 Questions, comments and requests regarding Gift Voucher Terms and Conditions are welcomed, please contact us via our contact form.

When will the Gift card arrive?
Generally the Gift card should arrive within 30 minutes of being ordered. Gift cards are sent between the hours of 06:30 and 22:30. However, please note that this is an estimate. If you wish, you can also specify a delivery date up to 1 year in advance of the purchase date.

How do I check the balance?
To check the balance on your Gift card please contact us via our email contact form. We cannot check balances over the phone.

Is there an expiry period for my Gift card?
Gift vouchers are valid for 12 months for the purchase date.

Where can I use my Gift card?
Your Gift card can be used for bespoke garden products purchased via our online store www.RobinsonGarden.co.uk . We don’t currently accept Gift cards where orders placed in person or over the phone.

What products can I purchase using a Robinson Garden Gift card?
Any of our bespoke garden products can be purchased using a gift card via our online store www.RobinsonGarden.co.uk . It must be noted that Gift cards cannot be used to buy other Gift Cards or any made to order services. Delivery charges may apply for delivery of our physical bespoke garden products.

What if I want to make a purchase that costs more than the balance on my Gift card?
To make a purchase for an amount greater than the balance on your Gift card you will need to use a second form of payment to cover the difference.

Can I use my Gift card as part payment?
Yes, you can pay the difference in the following via our online store:

Paypal
Direct transfer
Gift Card
Credit or Debit Card

It must be noted that gift cards cannot be used to buy other Gift Cards or the balance due on the current gift card.

What happens if my Gift card is lost, stolen or damaged?
Your Gift card is valuable. Please keep your Gift card details secure. Robinson Garden Limited cannot accept responsibility for your Gift card if it is lost, stolen, damaged or used without permission.

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